Social media management support for big brands.
Short on resources when it comes to your brand’s social media? I’ve been there. Talk to us about outsourcing some or all of your strategy, content creation, paid social and everything in between. We can fully manage your platforms for you, monitoring, scheduling and engaging with your consumers. (And become a super-flexible external extension of your Marketing Team!)
Social media strategy to connect and convert
Does your marketing team need support from an expert?
With over 15 years experience, working with global businesses, I am passionate about Ceramics, Food, Kitchen and Wellbeing brands. We can help your team create a social media and content strategy that their customer will love and that will bring in sales.
We manage platforms, content strategies across paid and organic, influencer partnerships and so much more. Sound like we might be able to help? Get in touch.
Looking for a flexible and productive extra resource for your social media team?
Happy Hippi Social is that external member of the marketing team that you’ve been looking for. You can count on the best results when I can really get to know your brand, business & team. Being nosey really helps on this one.
I can support with social media strategy, platform management, content creation, influencer campaign management, Meta ads campaign management and more.
All of my work is tailored to suit your individual needs, so to get a better idea of how I can help your brand, get in touch today.
Case Study
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Portmeirion Group
Portmeirion Group includes the following well known homeware and fragrance brands. Portmeirion, Spode, Wax Lyrical, Royal Worcester, Pimpernel and Nambé. Following carrying out an initial project to deep dive into the paid social activity that the team was implementing internally, I was asked to cover the maternity leave of the team’s Senior Global Campaign Manager.
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What I did
I worked with the PG team to quickly create a flexible proposal for Happy Hippi Social Media to support with organic social media management & strategy, influencer management, content planning, reporting and paid social media campaign management. We were able get off the ground quickly, fitting into the team and understanding the 5 brands we were working on with ease.
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How it helped
During the time working on the brands we were able to work to ensure the Social Media KPIs were being reported on were in line with the latest platform developments. Working across the whole team meant that we could suggest influencer activity, have input into creative and suggest ways to test and learn. In the first 10 months we’ve managed to grow engagement and organic reach for the brands and also show the team how they can get a better ROI from their Meta Ads.
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What they said...
“Rachelle and her team provided a professional, efficient and high quality service in facilitating the redesign of all our assets as part of a brand refresh. This included a significant volume of slides used to deliver our digital course, our social media assets and sales materials. Rachelle is structured, methodical and very organised in her approach to delivery.”
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... Continued
“We were provided with regular , proactive progress updates and Rachelle sought clarity often to ensure the outputs were in line with expectation. Aside from a very efficient process of delivery, the templates and designs produced have significantly elevated the quality of our materials. I wouldn't hesitate to recommend Rachelle her team to deliver on small or large scale projects.”
Frequently asked questions
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I’d start by really getting to know your brand – your values, your goals, and the people you’re trying to connect with. Once I’ve got a good handle on that, I’d create a practical, tailored plan that feels like ‘you’, drives results, and adapts easily to trends as they come along.
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Consistency is key, isn’t it? I take the time to understand your tone and style by working closely with your team and reviewing any brand guidelines you already have. I’ll also put together clear content plans so everything stays on-brand, no matter the platform.
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I’m all about tracking what works and tweaking what doesn’t. I use tools like Sprout Social, Metricool and Google Analytics - as well as insights within platforms, to keep an eye on things like engagement, reach, and clicks. Plus, I’ll share straightforward reports with insights so we’re always moving in the right direction.
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Absolutely! I love crafting organic content that gets people talking, but I also know how powerful a well-targeted ad can be. I also work with other specialist freelancers to really drive results. Whether it’s growing your community or driving conversions, I’ll make sure both work together to get you the best results.
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Social media is always changing, so I make it my business to keep up. I’m constantly reading, testing, and learning – whether it’s about algorithm changes or new features. That way, your brand is always ahead of the curve.
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I like to think of myself as an extension of your team – flexible, easy-going, and always ready to collaborate. We’ll kick off with a discovery session to get everything aligned, and then I’ll keep things clear and organised with tools like Teams or Asana. It’s all about making the process smooth and stress-free for you.
Want to work together?
Complete the form below in as much detail as possible and I’ll get back to you with some initial ideas on how we can work together.
About me
I love brands. I geek out with all things marketing and content. Your brand should be an extension of your ethos, personality and how you like to do business. Your customer should be able to sense what you're about from your socials and I just love curating that for you. I’m proud to have worked with luxury and premium housewares brands, the kind you’ll find in the likes of Harrods, Selfridges and John Lewis. But I pride myself on being down to earth, honest and flexible.